W Baje Full Privacy Policy

Welcome to W Baje. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (wbaje.bet) and mobile application.

This Privacy Policy applies to all members, visitors, and users of the W Baje platform. By using the platform, you are deemed to have accepted this Policy.

• This policy forms part of W Baje's Terms & Conditions, and both documents should be read together.
• Before any significant changes, we will notify you by email or via a notice on the platform.
• Although this policy is written in Bangla, the English version shall be considered final in the event of any legal dispute.

W Baje only collects information that is strictly necessary. We do not gather excessive or irrelevant data. The types of information we collect are detailed below.

W Baje does not collect data without reason. Every piece of information we gather serves a specific, legitimate purpose. The key reasons for our data collection are outlined below.

• Account Creation & Management: To set up your account correctly and verify your identity.
• Service Delivery: To smoothly manage betting, gaming, deposits, and withdrawals.
• Legal Obligations: To comply with Anti-Money Laundering (AML) and KYC regulations.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Service Improvement: To analyse user experience and continuously improve the platform.
• Contact: To keep you informed about promotions, updates, and support-related information.

W Baje uses your information solely for the purposes listed below. We never use your data for any other reason.

• To confirm login to your account and maintain security.
• To process and record betting and gaming transactions.
• To successfully process deposits and withdrawals.
• To personalise promotions and bonus offers delivered to you.
• To help our support team resolve your issues quickly.
• To monitor and improve platform performance.
• To meet legal obligations and prepare reports for regulatory authorities.

Our data analytics processes operate in a fully secure environment. All analytical outputs are used without any personally identifiable information.

W Baje never sells your personal information. However, limited information may be shared with trusted third parties in specific circumstances necessary for service delivery.

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
• Identity Verification: Approved verification service providers for the KYC process.
• IT & Security Services: Server hosting and cybersecurity providers — under contract only.
• Legal Authorities: When required by a court order or a lawful request from a regulatory authority.

We never share any information that could personally identify you with advertisers or marketing organisations.

W Baje uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help the platform remember your preferences.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language, theme, and preferences.
• Analytics Cookies: To understand which pages are used most — fully anonymised.
• Marketing Cookies: To show you relevant promotions — you can turn this off at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

W Baje retains your data only for as long as necessary. Retention periods vary depending on the type of information.

Once the retention period expires, data is automatically deleted securely or permanently anonymised.

You have several important rights regarding your data at W Baje. We respect these rights and act on them as promptly as possible.

W Baje uses industry-leading security technology to protect your data. Our security infrastructure is regularly tested and updated.

• 256-Bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security applied at login.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Restricted Access Policy: Only authorized personnel can access specific data.
• Data Backup: Regularly encrypted backups stored in secure locations.

W Baje is an adults-only betting platform. We do not permit anyone under the age of 18 to register or use the platform.

• Age verification is mandatory at the time of registration.
• Accounts are not activated until age verification is confirmed through the KYC process.
• If any minor's information is inadvertently collected, it will be deleted immediately.
• If an underage account is identified, it will be permanently closed.

If you are aware that a minor is using our platform, please contact us immediately.

W Baje may update this Privacy Policy from time to time. We are committed to full transparency whenever changes are made.

• Email notice will be sent at least 7 days before any significant changes take effect.
• The "Last Updated" date at the top of this page will always reflect the most recent revision.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team.

• Email: support@wbaje.bet
• Live Chat: Chat icon at the bottom-right corner of any page on the platform.
• Response Time: Standard requests within 48 hours; urgent matters within 24 hours.

We take every privacy request seriously and work to resolve it promptly in line with international data protection standards.